It has come to the notice of the Company that unauthorized individuals or
organizations are falsely using the HDFC Sales Private Limited ("HSPL") Name/Logo in an attempt to
provide fake employment offers and soliciting transfer of money for procedural/agency fees and
fraudulently secure unlawful gain on behalf of HSPL and entities within HDFC Group of Companies.
HSPL shall not be responsible for the content of any such information nor shall it be liable for any
conclusion, loss or damage of any nature whatsoever suffered or may be suffered by any part or
members of the public arising from or as a result of reliance on or usage of any information from
portals, websites or e-mail domains which are not authorized by HSPL.
HSPL officials do not communicate via generic email addresses such as Hotmail, Yahoo. All
communications will always originate from a verifiable HSPL e-mail address (domains of @hdfcsales.co.in or @hdfcsales.com) and not from any free web
based email accounts.
HSPL and HSPL authorized recruitment agents/ agencies do not ask for payments from applicants at
any point in the recruitment process.
Individuals who are successful in gaining an offer of employment from HSPL, whether directly or
indirectly are always required to go through a formal recruitment process. During our
recruitment process, the candidate will, in general, meet in person with an HSPL employee or
representative for an interview before any formal offer is made.
An auto acknowledgement of the request raised will be sent to the customer.
On lodging the complaint, a complaint reference number will be provided.
In case you are not happy with the resolution provided, you may follow the escalation matrix.
Escalation Matrix:
If you have not received a satisfactory response at Level 1 within 7 days of the generation of the complain reference number, you may escalate the same to our
If after having followed the above steps and your issue still remain unresolved, you may approach the Insurance Ombudsman for Redressal. Login to www.irda.gov.in to get details on Insurance Ombudsman Offices.
